For each profile with a Sent status, the Date column shows when the message was sent. Design the message and insert a link including an offer into the content. Typology rules. So, you need to make sure that the data you receive from AEM adheres to it. Drag and drop a. We are trying to call the third party SMS rest api call to trigger the SMS via Adobe campaign classic Mobile delivery. For each channel, specific functionalities are available. Here you can see that the SMS affinity is added. The status has always been either Aborted or Failed from the beginning. Retargeting workflow sending a new delivery to non-openers. If you are working with delivery templates or personalization blocks the use this: <%@ include option='name_of_an_option' %> . Event date of delivery log is being updated for SMS deliveries | Adobe. We checked from SMS Vendor the data is coming from their side and getting updated in NMSProvider but not in Delivery logs . Using Campaign, you can optimize the design and delivery of customer journeys to predict each individual’s engagement preference. Select the type of proof you would like to use: Email rendering: select this option to test the way your message is received according to the inboxes targeted. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in. Point in time recovery of the entire database can be explored if it is critical and necessary to have the deleted delivery (ies) back. For example, the email channel allows you to perform A/B testing in order to test up to 3 versions of an. Configure a delivery template. Resolution. Start message analysis. The status of SMS delivery in nmsBroadLogRcp doesn’t change to “Received on mobile”, even if you have received the SMS. SMPP opens 1 or 2 TCP connections, depending on its mode. The recipient's phone has blocked the sender's number. Paid hours required for additional Affiliated brands of. Understand which information is passed through the service provider and which tech notes are available. I am currently adding the data to the message it self (delivery. You can select here data coming from related resources such as. The status of SMS delivery in nmsBroadLogRcp doesn’t change to “Received on mobile”, even if you have received the SMS. I am assuming that the URL shortening is handled by SMS vendor unless there is any custom implementation done as Adobe Campaign does not have inbuilt URL shortening. Integrating Adobe Campaign SMS via SMPP. You can also attach it to an existing campaign. Click Enable dynamic text. Before even starting creating deliveries, you can take several actions to secure and optimize the sending process upstream. SMS process updates the broadlog table with the message ID. Click Close to correct the errors if any. In the delivery window you can check the delivery information. Learn how to create a multi-channel campaign using email, SMS, and a direct. Click the name of the delivery you want to display to show its details. Proof: select this option to test the message before sending it to the main target. Deploy an ad hoc email delivery template. You can also configure the sending of SMS in a workflow using the SMS delivery activity. Is this normal? We are using this event date in many of our campaigns to identify the contact/send date of delivery. Created the custom JS to invoke the External SMS rest api call. To filter out SMPP traffic in Wireshark, there are three important features: Use a display filter on the port of the SMS-C. Tracking logs. Transactional Messaging: Transactional Messaging includes one Dedicated Server and functions with the following Channels: Email,SMS, and Mobile App. For global. The SMS Status enumeration can be found in the nms:broadlog schema (native schema). Learn how to set up an SMPP account with Adobe Campaign, how to analyze SMS delivery results, and customize the SR processing to your SMPP provider's specifications. The label of the duplicated delivery is modified, and the word final is added to it. Learn how to configure an enrichment activity based on delivery log information. The links in email content that contain personalization need specific syntax to be tracked. Predefined filters. ly or similar, which is a major issue if you are using Adobe Analytics and sending out lots of SMS campaigns. nmsDelivery. Now we want to configure the third filter condition, i. The nlserver sms module queries the SMS router at regular intervals. style. Access the tracking logs. For more on this,. Environment Adobe Campaign Classic Adobe Campaign. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. One of the first things I would check is the technical workflows to ensure the event status workflow is online and functional. Troubleshoot. Linking of recurring delivery details (campaign/workflows names) in broadLogRcp table. Their target mapping therefore uses the fields of the nms:recipient table. Define the account type as Routing, the channel as Mobile (SMS), and the delivery mode as Bulk delivery. Event date of delivery log is being updated for SMS deliveries; Adobe Campaign: ImportSharedAudience workflow fails with syntax error;Step 3: Know what you should send. Directly select the delivery concerned. 3. Once your deliveries have been created and edited, your workflow is ready to be. The Email Designer provides four ways to create emails. Available options vary according to the packages installed with your instance. Steps to reproduce: Send a test SMS and check if you receive it. It is executed hourly by default. Check that the characters you intend to send are actually available in the target code page. Select SMS and click Next. This steps also allows you to select the segments to export and specify additional XDM fields to include. To configure it, edit the activity and enter the delivery options. Enter the properties of the workflow and click Create. The typical Adobe Campaign solution deployment consists of the following components: Personalized Client Environment. For more on creating an email, refer to this section. Adobe Campaign offers the following delivery channels. background. First step is contact your SMS vendor to see what are they receiving from us that they are then translating to #. 1 Accepted Solution Correct answer by Jonathon_wodnicki Community Advisor 02-04-2020 22:17 PDT Hi, You should be able to append to the delivery content. Links in the SMS summary pane allow you to directly access linked elements (workflow, campaign, parent delivery in case of a recurring SMS). See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. It allows you to view the delivery status for each recipient. To fine-tune your push notification, Adobe Campaign allows you to access a set of advanced options while designing a push notification. Thanks to the recipient data that are stored in the database, you will be able to filter the target that will receive any given delivery and to add personalization data in your delivery contents. Navigating back to Adobe Campaign and refreshing our campaign dashboard, we see our delivery has been. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. Use delivery templates. DescriptionUse monitoring and reporting tools. Global concepts on delivery creation are presented in this section. With Adobe Campaign Standard, you can send mobile deliveries through three different channels: SMS, presented in the About SMS messages section. Each table is represented by summary numbers and charts. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. Create the delivery. To configure URLs, select the Display URLs option in the lower section of the delivery wizard. Managing approvals in a campaign. Activating email archiving. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. XML file in the conflict folder where your campaign instance is installed and locate IPAffinity tag. 1. Understanding push notifications payload structure. You can also submit the content, and approve it. Indeed, all messages show as Sent in the sending logs as soon as they are successfully relayed from Campaign to the Enhanced MTA. The steps described below assume that all target recipients and their profiles are stored in the database. Hi Adhiyan, Thanks for your reply! 1. Integrating Adobe Campaign SMS via SMPP. The Dynamic text option displays in the palette. Select SMS and click Next. Select the columns that you want to export in your file. Campaign Delivery - The SMS delivery node properties specifies : Routing => External Mobile Routing (External Accounts Definition) External Mobile Routing (External Accounts Definition) - Defined as type => routing, channel => mobile SMS, delivery mode => external, post processing => technical work flow and activity => signalCampaign Classic - Delivery approval issue | Adobe Experience Cloud. For more on this, refer to the Change the delivery template section. Issue: After confirming your delivery, you can see that the status of your delivery is Pending. Send and validate proofs. Step 1: Create the confirmation landing page The process to setup double opt-in mechanism starts with the creation of the confirmation landing page: this page will be displayed when the visitors clicked on the confirmation email in order. To access these rules, click the Adobe logo, at the top-left, then select Administration > Channels > Email > Email processing rules and select Bounce mails. Configure Launch for triggers. Moreover, quarantines. Set delivery template properties. 03-02-2021 01:23 PST Learn how to create a SMS delivery through this how-to video tutorial: Create a SMS delivery In case you have any questions after watching this. To access the details of a specific sending log, click the pencil icon on the right of the corresponding row. Properties. Administrators can access target mappings in the Administration > Application settings > Target mappings menu. Make sure the same Integration key is defined in Adobe Campaign and in the application code via the SDK. After checking the result of the analysis, you will be able to click Confirm delivery to send the message to the specified target. I would like to put this data in another variable. When a delivery has been created and configured, you must validate it before sending it to the main target. SMS process computes the name of the broadlog table based on the delivery mapping. SMS. To know more about the process and configurations check -. Recipients whose address is quarantined are excluded by default during delivery analysis and will not be targeted. Delivery Fundamentals: Included for new Campaign Customers only. To do this, you first need to extend the Delivery resource and add a new filter allowing you to select only the deliveries with a Finished status. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. In the Mobile tab, select Extended. User not needed to type any text in. The feedback loop operates like bounce emails. The first tab of the Inbound SMS activity lets you enter the routing parameters for SMS messages and enter the script to be executed on receiving each message. This kind of template is available for Email and SMS messages and useable in standalone mode, within a workflow or in a recurring delivery. Select the campaign from the drop-down list of the Folder. Identify your delivery with a label, code, and description. Deploy an ad hoc email delivery template. Select the delivery template Email delivery (mail) or any email delivery template that you created. Adobe Campaign Classic v7 & Campaign v8. These mappings are as follows: Name. To display reports, apply the following procedure: Go to the Campaigns tab and click the Delivery link to display the list of deliveries. Get started with deliveries; Create and identify a delivery; Define the audience;Delivery summary. Check the Enabled box. Solved!Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box themeAdobe Campaign. Note that a single push notification can also be created from a campaign or from the Adobe Campaign home page. To do this: Analyze the delivery: this step lets you. Understand which information is passed through the service provider and which tech notes are available. ly link the characters count in the SMS. Use case: Retargeting workflow sending a new delivery to non-openers; Context of use. In Marketing Activities, click Create and select Workflow. Errors detected during this step must be corrected before being able to proceed further. Mobile deliveries. In the Direct Mail file, we can also include instructions that will inform a fulfillment agency as to which recipients receive which versions of a print. Configure a delivery template. Edit and save your content. Adobe Campaign allows you to check how your deliveries are performing through a set of built-in real-time indicators. Navigating back to Adobe Campaign and refreshing our campaign dashboard, we see our delivery has been rejected. Click Enable dynamic text. To configure URLs, select the Display URLs option in the lower section of the delivery wizard. Personalize the SMS sender name. Transcript. For more on the different types of deliveries, refer to this section. Use Adobe Campaign to streamline your mobile marketing activities, such as sending mobile-responsive emails, delivering push notifications, text messages, and in-app messages, and designing your app to integrate with Campaign using our mobile SDK. . Configure transactional messages using real-time event data. You can view the workflow’s execution status using the dashboard. The Direct Mail channel allows you to extract a segmented list of recipients to be sent to an agency or uploaded to an SFTP server. In addition, you need to be familiar with the SMS protocol and settings. It is not just the encoding what Campaign can force, but also the encoding that SMSc supports. The configuration of this activity is the same as the configuration of the one time delivery described in. Alert. In a multi-channel campaign, a single marketing communication uses multiple channels to reach a wider target audience. Inactive recipients in the last 12 months to be removed from the database to maintain address quality. 2. Include the unsubscription link within the messages. port == 10000. Cheers DarrenWith our campaign management tools, take full control of your marketing initiatives by easily segmenting audiences and orchestrating cross-channel marketing campaigns using a drag-and-drop visual workflow canvas. Campaign Standard message preparation analyzes the target, the personalization and the validity of the message. SOLVED. source = <parsed content from AEM>; del. Adobe Campaign offers the following delivery channels. This user guide contains videos and tutorials on the many features and capabilities of. Introduction to SMS. If it’s not the case, this might not be a SMS issue. Adobe Campaign connects to the network equipment of the SMS service provider via TCP. To filter out SMPP traffic in Wireshark, there are three important features: Use a display filter on the port of the SMS-C. Learn how to create an SMS delivery. To send that. Learn how to create a SMS delivery. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in. Remove deliveries which are no longer needed. In Adobe Campaign, recipients are the default profiles targeted for sending deliveries (emails, SMS, etc. Email deliveries let you send personalized emails to the target population. Email Channel. Select text in the body of your message or landing page. If the Delivery status in Start Pending for more than 1 hour, then this could be an issue with Delivery. You can send an email to customers and then an sms to those who did not open the mail. Tip: Message tracking is enabled by default. Select the delivery template Email delivery (mail) or any email delivery template that you created. You can use the Profile Substitution features. An Exclusion -type activity creates a target based on a main target from which one or more other targets are extracted. Define the account type as Routing, the channel as Mobile (SMS) and the delivery mode as Bulk delivery. You can now send the delivery (see Send the delivery ). User. Learn how to convert an existing email, SMS delivery, or a delivery template to multilingual. Modify the Label and the Internal name of the folder. Hence, if delivery is deleted, there is no standard way to restore it. In the Mobile tab, select Extended. TCP connections are always initiated by Adobe Campaign, even to receive messages. The recipient profiles must contain at least a mobile number. The SMS delivery activity is generally used to automate sending an SMS to a target calculated in the same workflow. This prevents the remaining population from being processed and sent. Description. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Tracking logs. Select the Summary tab and click the Reports link to access the reports specific to the delivery. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. 3. To do this, select the appropriate delivery template from the drop-down list in the Delivery template. source = <parsed content from AEM>; del. XL spacing, two up, grid-width-12, xxxl gap. Learn how to create an SMS delivery. Available connectors are: NetSize, Generic SMPP (SMPP version 3. To isolate packets by phone number or by text content, use the search feature with the following settings: Use the Follow TCP stream. Design the message and insert a link including an offer into the content. Hence, if delivery is deleted, there is no standard way to restore it. To create a tracking instance, enter the URL of the tracking server, the tracking server internal account password and the name of the instance, its password, and the DNS masks associated with it. In this module, we will learn about the SMS delivery. If you see many SMS deliveries being refused, it's a good idea to check with your SMS provider to see if there are any known issues. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Learn best practices related to delivery design and sending with Adobe Campaign. . The delivery dashboard is key to monitor your deliveries and eventual issues encountered during the sending of messages. Click the Change execution delivery button to select another one. Whenever you seek assistance on a SMS issue, whether it’s opening a support ticket to Adobe Campaign, to the SMS provider, or any kind of communication about the issue, you will need to include the following information to be. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Hi@ganesh_kasturi There could be two ways to get the information around excluded records (DND/ blacklisted/ quarantined) from the sms delivery. For more information on SMS protocol and settings, refer to this page. // link the delivery to the operation to make sure it will be displayed in // the campaign dashboard. Using the enrichment activity allows you to add columns to a table that store additional data or define new links to other existing data. Integrate with SMS aggregators to handle both. And as always, thanks for watching. Monitor a delivery. Cause The cause of this issue is that the customer’s delivery XML is missing a critical argument for content approval ( useContentValidation ) and many others. Adobe Campaign allows you to create and send personalized messages on various channels and measure their effectiveness through dedicated reports. Send the message and check its delivery through the message dashboard and logs. Best practices for performance. However, that will lead to data loss for the period elapsed since then. Campaign Classic; Campaign; Issue/Symptoms The Event Date field in broadlogRcp gets updated quite often than expected. In addition, you need to be familiar with SMS protocol and settings. For more on this, refer to the Destinations documentation. Welcome to Adobe Campaign. Thanks to you i was able to get the vendor set up for SMPP bulk messages. This message type can be personalized with all available profile attributes in. ResolutionEmail Rendering: Includes 1,500 Email Renderings per year. That's not coming from Adobe Campaign it self but about the amount of phone number to reply to a SMS in order to identify the answer. Some of them are built-in when installing Campaign, and others can be added manually when needed. Specific information on how to. When a user qualifies an email as spam, you can configure email rules in Adobe Campaign to block all deliveries to this user. background. Every push notification that is received on a mobile app carries some information which is used by the app to display the push. Experienced. Select text in the body of your message or landing page. The following section outlines best practices and recommended procedures for the optimal configuration of Adobe Campaign. For example, if the SMS-C uses port 10000, use the following filter: tcp. This schema cannot be extended in ACS. For more on this rule, see this section. Define the SMS content. SMS and push notifications. Using JavaScript in email content (HTML or Text) allows you to generate and send dynamic content to the recipients, with two limitations: The script cannot access the database directly (SQL function and API. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Inbox Rendering: Includes 1,500 Inbox Renderings per year. Define the account type as Routing, the channel as Mobile (SMS), and the delivery mode as Bulk delivery. It doesn't depend on the channel, email and SMS delivery logs are stored together. Understand how Adobe Campaign Classic fits into the Adobe Digital Experience portfolio and get an overview over its primary features and capabilities. 8 versions of Adobe Campaign Classic that the preparation of delivery will suddenly finish but only prepare a small portion of the delivery. Create an SMS delivery. The nlserver sms module queries the SMS router at regular intervals. Manage seed and proofs in an email. In addition, you need to be familiar with the SMS protocol and settings. The second tab lets you assign a schedule to the activity, and the third tab defines the expiration conditions of the activity. sms. You can also fully manage style elements. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Check that the data_coding field is correct and matches what you and the provider expect. Under the Topology tab, click on search icon to open the topology. If you speak about JS connector and added these libraries and have MTA server separated from app server,. For on-premise installations and hosted/hybrid installations using the legacy Campaign MTA, the Adobe Campaign messaging server applies a single Domain management rule to all domains. Duplicate the out-of-the-box Send via email template. Exclusion. See Analyze the delivery. The SMS delivery activity is used to automate sending of SMS. Adobe After Effects CC (2023) $1,330 (USD) • 3 Days • This 3-day After Effects training course teaches students step-by-step key techniques for working efficiently in After. Let’s see how we can schedule messages in Adobe Campaign Standard. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Use. It has been reported in V8 8. Email Channel. About mobile delivery. Get started with surveys. For more on managing STOP SMS messages, refer to this section. User. Check that the MTA actually processes the message. Create a new delivery, for example from the Delivery dashboard. For more on delivery templates, refer to this section. Use the features offered by Adobe Campaign to monitor your deliverability. This tab displays the tracking information for the sent messages, such as all the URLs which have been tracked by Adobe Campaign. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. Help center for the major features, tasks, settings, and other resources required to use Campaign Standard. For direct mail deliveries, they are added during extraction and mixed in the output document. content. Update the content to an SMS delivery template using below code: var del = NLWS. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. SMS delivery report shows that start pending and dont know what next i have to do to send this SMS. Preview and test your messages using various capabilities: send proofs to test profiles or tageted profiles, test your emails. To create a delivery, click Create above the list of deliveries. This video will show you how to create and. Creating a case allows you to contact the Adobe Customer Support Team about any issues that you face with your Adobe products. Open the SMS delivery and check the status of your. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. But carefull, there is no "easy" way to be 100% sure for a response to be linked to the outgoing SMS as this depends from the SMS provider arbitrary rules. If I click the above link in the Test SM. Description. Adobe Campaign manages a list of quarantined addresses for online channels (email, SMS, push notification). This activity is presented in the Push notification delivery section. In that case, the profile’s involved address or phone number is sent to quarantine with the On denylist status. For more on integrating an offer into the body of a message, refer to this section. ly URL along with some content so that profiles can be redirected to some website that I choose with the SMS characters count within 160. Check the Enabled box. Select New Workflow as workflow type and click Next. 00” and in order to do that we tried the following code in the Text content section of the SMS recurring delivery workflow item:If it’s not, this might be a delivery or delivery preparation issue. To do this, select the first option of the Delivery section of the window. When you select a URL from the tracked URLs list, it is highlighted in the delivery content - except for the link in the mirror page and the. The recipient profiles must contain at least a mobile number. These steps have to be set up in Adobe Campaign in a specific order to have all parameters enabled properly. By the end of this module, you should be able to explain various marketing channels and identify a use case for multi-channel and Cross-channel Campaigns. Adobe Campaign Classic v7 & Campaign v8. Adobe Campaign is compatible with HTTP/2 APNs. You can change how the details are shown in their respective visualization settings. The Adobe Campaign SMS channel is a remarkable marketing medium to instantly reach and connect with your subscribers with mass personalized delivery, text encodings, and. You can now send the delivery (see Send the delivery ). Learn how to create an audience by configuring a list of recipients from the Explorer. Adobe Campaign Classic. Determine the encoding you expect to be used and search online for its character table. XML file in the conflict folder where your campaign instance is installed and locate IPAffinity tag. I am assuming that the URL shortening is handled by SMS vendor unless there is any custom implementation done as Adobe Campaign does not have inbuilt URL shortening function. To create a new delivery, browse to the Campaigns tab, click Deliveries and click the Create button above the list of existing deliveries. Streamline your mobile communications with Adobe Campaign through personalized push notifications and in-app messages on both iOS and Android. We are trying to call the third party SMS rest api call to trigger the SMS via Adobe campaign classic Mobile delivery. For more information, get. Know the maximum number of SMS sent in a day based on current usage. Walk through the connection set up between Adobe Campaign and an SMPP provider in this document. Enter the SMS properties and click Next. After creating your service, you now need to create your Android application: From your newly created service, click the Add button to select the application type. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box themeThe Mid-sourcing (delivery counters) workflow was running for the client, trying to synchronize the logs between MID and marketing, but it kept failing. Right-click the folder in which you want to create your plan. However, when I enable the tracking in the SMS delivery to find out who clicked on the bit. User. Tracking information in this tab is. As suggested above, the Adobe Campaign Classic SMS process opens more transmitter connections if auto-reply is enabled. Configure and manage subscription services. Go to ‘operators’ and select the operator mid. The table below gives you the list of dimensions used in reports and their definitions. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. It is configured in the same way as dynamic content. The Delivery summary report details the main information relative to an email, or several emails. This is the name that will appear as the sender name of the SMS message on the recipient’s mobile telephone. Now open the config-TEST. Target mappings are technical objects used by Campaign in order to deliver messages. It has been asked how to find the SMS Status Enumeration from the Adobe side. ly URL along with some content so that profiles can be redirected to some website that I choose with the SMS characters count within 160. Finally, a condition on the Status field. And as always, thanks for watching. Admin. Select the duplicated template. The information also appears on the campaign dashboard. Leverage data contained in the Adobe Campaign database. Delivery statuses. 3.